Privacy policy

At  Centauri Healthcare Group, we are committed to protecting the privacy and confidentiality of our patients, customers, and website visitors. This Website Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or interact with our services online.

As a healthcare provider, we also comply with applicable privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA) and other state and federal regulations that govern the protection of personal health information.

By accessing or using our website, you agree to the terms outlined in this Privacy Policy

Personal Information When you use our website or contact us, we may collect personal information such as:

  • Name, Phone numberEmail address

  • Mailing address

  • Date of birth

  • Insurance information (when applicable)

Health Information If you submit prescription or healthcare-related requests through our website, we may collect health-related information including:

  • Prescription details

  • Medication information

  • Prescriber information

  • Health conditions relevant to medication therapy

Any health information collected is treated as Protected Health Information (PHI) when applicable and handled in accordance with HIPAA requirements.

Website Usage Information When visiting our website, certain information may automatically be collected, including:

  • IP address

  • Browser type and version

  • Device type

  • Pages visited on the website

  • Time and date of visits

  • Referral website addresses

This information helps us improve website performance and user experience.

How We Use Your Information: We may use the information we collect to:

  • Process prescription refill requests

  • Communicate with patients and customers

  • Provide pharmacy services and medication support

  • Respond to inquiries or customer service requests

  • Improve website functionality and services

  • Comply with legal, regulatory, and professional obligations

  • Protect against fraud, misuse, or unauthorized access

HIPAA Compliance As a pharmacy, Centauri RX is subject to HIPAA regulations regarding the use and disclosure of Protected Health Information (PHI).

Health information collected through our website will only be used or disclosed:

  • For treatment, payment, or healthcare operations

  • With your authorization when required

  • As required by law or regulatory authorities

For more details on how we handle health information, please refer to our Notice of Privacy Practices, available at our pharmacy location or upon request.

Sharing of Information We do not sell personal information to third parties.

We may share information with:

  • Licensed healthcare providers involved in patient care

  • Insurance companies or pharmacy benefit managers

  • Technology service providers supporting our website systems

  • Government or regulatory agencies when required by law

All partners and service providers must maintain appropriate confidentiality and security standards.

Cookies and Tracking Technologies Our website may use cookies and similar technologies to:

  • Improve website functionality

  • Analyze website usage and performance

  • Remember user preferences

You may choose to disable cookies through your browser settings; however, some website features may not function properly.

Data Security We implement appropriate administrative, technical, and physical safeguards to protect personal and health information from unauthorized access, disclosure, alteration, or destruction.

These safeguards may include:

  • Secure data transmission

  • Access control systems

  • Staff training on privacy practices

  • Monitoring of system activity

While we take reasonable steps to protect information, no online transmission or storage system can be guaranteed to be completely secure.

Third-Party Links Our website may contain links to third-party websites for informational purposes. We are not responsible for the privacy practices or content of those external websites.

We encourage users to review the privacy policies of those websites.

Changes to This Privacy Policy We may update this Privacy Policy from time to time to reflect changes in legal requirements, technology, or pharmacy practices.

Updated policies will be posted on this page with the revised effective date.

Contact Information If you have questions about this Privacy Policy or how your information is handled, please email us at:  information@centaurihealthcare.com